# singer-europe

> Public Help Center articles for singer-europe.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Ordering FAQ](https://euhelp.singer.com/en-US/ordering-faq-570460.md): Ordering directly with SINGER®, Husqvarna Viking®, and PFAFF®? Have a few questions? Review the answers to frequently asked questions here.
- [Return Policy](https://euhelp.singer.com/en-US/return-policy-589042.md): Have questions about our return policy? Find the answers here!
- [Shipping & Delivery](https://euhelp.singer.com/en-US/shipping-and-delivery-588925.md): At SINGER®, we want to get your order right, every time!
- [How to Start a Warranty Claim](https://euhelp.singer.com/en-US/how-to-start-a-warranty-claim-594697.md): Starting a Warranty Claim with SINGER®, Husqvarna Viking®, and PFAFF®. Additional questions? Contact us here.
- [Finding a Product Manual](https://euhelp.singer.com/en-US/finding-a-product-manual-594699.md): Visit our manuals and updates page located here to download a free copies of complete user's manuals, stitch guides, and machine updates.
- [Singer® Machine FAQs](https://euhelp.singer.com/en-US/singer-machine-faqs-594705.md): Needing help loading your bobbin? How often should you oil your machine? Find answers to frequently asked questions here.
- [How do I use the Singer® Automatic Needle Threader?](https://euhelp.singer.com/en-US/how-do-i-use-the-singer-automatic-needle-threader-594706.md): Have a new Singer® with an automatic needle threader? Here are four simple steps for using the automatic needle threader.
- [How do I Thread a Singer® Serger](https://euhelp.singer.com/en-US/how-do-i-thread-a-singer-serger-594709.md): Threading a Singer Serger is easy with these steps!
- [One-Step Buttonholes](https://euhelp.singer.com/en-US/one-step-buttonholes-594710.md): A built-in one-step buttonhole feature is great because the foot measures the actual size of your button each time is sews a buttonhole.
- [4-Step Buttonholes](https://euhelp.singer.com/en-US/4-step-buttonholes-594712.md): Sewing a 4-step buttonhole is as easy as 1-2-3 and 4!
- [Inserting a Front-Load Bobbin](https://euhelp.singer.com/en-US/inserting-a-front-load-bobbin-594713.md): Insert a front-load bobbin in seven easy steps!
- [Legacy™ Embroidery Support](https://euhelp.singer.com/en-US/legacy-embroidery-support-594714.md): The Legacy™ Embroidery Machines include 200 embroidery designs and six alphabet options are included with your machine. Find additional support details here!
- [Legacy™ SE300 & SE400 Sewing and Embroidery Machines](https://euhelp.singer.com/en-US/legacy-se300-and-se400-sewing-and-embroidery-machines-594719.md): Legacy Sewing and Embroidery Machine. The SINGER® Legacy™ is easily converted from sewing mode to embroidery mode, so you can add a whole new dimension to your fashions, home decor and more.
- [Endless Hoop Support](https://euhelp.singer.com/en-US/endless-hoop-support-594723.md): The Endless Hoop, compatible with the SINGER ® | Superb ™ EM200, the SINGER ® | Legacy ™ SE300, and the SINGER ® | Legacy ™ SE340, is simple to use with the steps provided here.
- [All You Need to Know About Dress Forms](https://euhelp.singer.com/en-US/all-you-need-to-know-about-dress-forms-594735.md): This dress form is perfect for precision sewing or even a display piece! The dress form's 12 dials allow you to find the perfect fit in seconds. The Foam-Backed Fabric Exterior allows you to easily pin dresses, skirts, tops and patterns. The easy too
- [SINGER® Heavy Duty 6800C Troubleshooting Tips](https://euhelp.singer.com/en-US/singer-heavy-duty-6800c-troubleshooting-tips-595252.md): Whether you are an experienced sewist or just starting, these helpful tips will help keep your sewing machine running its best!
- [How do I choose the right Singer® bobbin?](https://euhelp.singer.com/en-US/how-do-i-choose-the-right-singer-bobbin-598018.md): Need help choosing the bobbin compatible with your machine? Here is a breakdown of each Singer® bobbin.
- [PFAFF® creative™ Bobbin Case](https://euhelp.singer.com/en-US/pfaff-creative-bobbin-case-598065.md): Create beautiful bobbin work, also called reverse decorative stitch embroidery. Depending on the type of decorative thread you are using for your projects, there are different ways of working with the PFAFF® creative™ Bobbin Case.
- [How do I Thread the Bobbin on my PFAFF® Select™?](https://euhelp.singer.com/en-US/how-do-i-thread-the-bobbin-on-my-pfaff-select-598084.md): Your PFAFF® Select™ 4.2, 3.2, or 2.3 features and easy to use with its front loading bobbin. Lets load your bobbin together!
- [Husqvarna Viking® Specialty Bobbin](https://euhelp.singer.com/en-US/husqvarna-viking-specialty-bobbin-598085.md): Create beautiful bobbin work, also called reversed decorative stitch embroidery with the Husqvarna Viking® Specialty Bobbin Case.
- [Yarn Couching Feet Set](https://euhelp.singer.com/en-US/yarn-couching-feet-set-598088.md): With the Yarn Couching Feet Set you can easily create decorative yarn embellishment both when sewing free-motion and embroidering. Two different feet will suit a variety of yarn.
- [How to Sew Laser Stitches Part 1](https://euhelp.singer.com/en-US/how-to-sew-laser-stitches-part-1-598118.md): Create a unique embellishment using the Laser Stitches on your DESIGNER EPIC™ 2.
- [How to Sew Laser Stitches Part 2](https://euhelp.singer.com/en-US/how-to-sew-laser-stitches-part-2-598096.md): Create a unique embellishment using the Laser Stitches on your DESIGNER EPIC™ 2.
- [How to Use an Open Toe Free Motion Spring Foot](https://euhelp.singer.com/en-US/how-to-use-an-open-toe-free-motion-spring-foot-598120.md): The Open Toe Free Motion Spring Foot gives clear visibility when doing free motion quilting or embroidery. Click here for simple instructions.
- [How do I Thread the Front-Loading Bobbin on the E10 & E20](https://euhelp.singer.com/en-US/how-do-i-thread-the-front-loading-bobbin-on-the-e10-and-e20-598125.md): Your Husqvarna Viking H|CLASS™ E10 or E20 Sewing Machine features an easy to use front-load bobbin case. Let's thread your bobbin together!
- [How do I Insert the top-loading bobbin into my EMERALD™?](https://euhelp.singer.com/en-US/how-do-i-insert-the-top-loading-bobbin-into-my-emerald-598126.md): Your HUSQVARNA VIKING® EMERALD™ Sewing Machine had an easy-to-use top-loading bobbin. Let's load your bobbin into your machine!
- [How do I insert the bobbin on my Opal™?](https://euhelp.singer.com/en-US/how-do-i-insert-the-bobbin-on-my-opal-598127.md): Your Husqvarna Viking® OPAL™ Sewing Machine features an easy-to-use top-load bobbin with our Husqvarna Bobbins that will have many benefits to add to your sewing enjoyment.
- [Machine Care 101: Husqvarna Viking® ONYX™ & EMERALD™](https://euhelp.singer.com/en-US/machine-care-101-husqvarna-viking-onyx-and-emerald-598128.md): Do you see fuzz on the back of your fabric when you sew? Does your bobbin thread constantly get knotted up? Your machine may need to be cleaned! It's important to clean your machine in between each project to keep it running like new. Here's how!
- [How to Use Metal Hoops](https://euhelp.singer.com/en-US/how-to-use-metal-hoops-598129.md)
- [MOMENTO™ Crafting Tips & Hints](https://euhelp.singer.com/en-US/momento-crafting-tips-and-hints-598141.md): As you're getting started with your new SINGER® MOMENTO™ craft cutting machine, take advantage of these pro tips regarding the machine itself, materials, blades, software, and presses.
- [Which cutting blade is best for my project?](https://euhelp.singer.com/en-US/which-cutting-blade-is-best-for-my-project-598152.md): Not sure which SINGER® MOMENTO™ craft cutting blade is best for your project? Use this quick guide to identify the right tool for the job, depending on the material and effect you want to create. For the full list of materials, visit the MOMENTO™ Cra
- [Which cutting mat should I use?](https://euhelp.singer.com/en-US/which-cutting-mat-should-i-use-598176.md): When using your SINGER® MOMENTO™craft cutting machine, MOMENTO adhesive mats ensure that your cuts will be clean and precise. Each mat works best with a specific set of crafting materials - from wrapping paper to metal, please use the tables below to
- [What heat press temperature setting should I use?](https://euhelp.singer.com/en-US/what-heat-press-temperature-setting-should-i-use-598187.md): For the best results when working with heat transfer projects, be sure to use the right temperature. As shown in the tables below, the temperature will depend on which SINGER® MOMENTO™ heat press you're using (Smart Press, Square Press, or Mini Press
- [Fabric Cutting Tips & Hints](https://euhelp.singer.com/en-US/fabric-cutting-tips-and-hints-598189.md): The Rotary blade can be very useful to cut felt. When cutting fabric, iron the fabric first to get any wrinkles and creases out of it, as these could cause issues when cutting and cause the material to not stick as well to the mat and lift during cut
- [MOMENTO™ Crafting Material Lookup Guide](https://euhelp.singer.com/en-US/momento-crafting-material-lookup-guide-598207.md): Wondering which blade is best for your next SINGER® MOMENTO™ crafting project? These handy charts will guide you every step of the way. Start with the material type you want to craft with and we'll tell you the blade to use for best results.
- [Troubleshoot MOMENTO™ Error Codes](https://euhelp.singer.com/en-US/troubleshoot-momento-error-codes-1650148.md): Error messages got you down? This chart will help you troubleshoot error codes that you may see on your SINGER® MOMENTO™ craft cutting machine.
- [MOMENTO™ Cutting Machine FAQs](https://euhelp.singer.com/en-US/momento-cutting-machine-faqs-598211.md): Ready to unleash your creative potential? Find answers to your questions about the new SINGER® MOMENTO™ craft cutting machine here.
- [MOMENTO™ Heat Press FAQs](https://euhelp.singer.com/en-US/momento-heat-press-faqs-598213.md): Heat presses from the SINGER® MOMENTO™ family will help you complete your creative process. To pick the one that's right for you, review FAQs in these categories
- [How do I install a cutting blade?](https://euhelp.singer.com/en-US/how-do-i-install-a-cutting-blade-598214.md): Follow the instructions below to install or remove your SINGER® MOMENTO™ cutting blades.
- [How do I replace the rotary blade?](https://euhelp.singer.com/en-US/how-do-i-replace-the-rotary-blade-598215.md): The SINGER® MOMENTO™ Rotary Blade is a powerful tool that can quickly and smoothly cut through a variety fabrics, fine materials, and delicate paper.
- [How do I install a pen in my SINGER momento™?](https://euhelp.singer.com/en-US/how-do-i-install-a-pen-in-my-singer-momento-598216.md): Using a pen with your SINGER momento™ craft cutting machine is a cinch. Here's everything you need to know.
- [How do I load my mat?](https://euhelp.singer.com/en-US/how-do-i-load-my-mat-598217.md): SINGER® MOMENTO™ adhesive mats ensure that your cuts will be clean and precise. You can load your mat anytime during your project process before cutting.
- [How do I calibrate the camera?](https://euhelp.singer.com/en-US/how-do-i-calibrate-the-camera-598218.md): Camera calibration is an essential process to ensure precise positioning and accurate results when doing print-then-cut projects. By following these step-by-step instructions, you can easily calibrate the camera for optimal performance.
- [Do I need a mat to cut my material?](https://euhelp.singer.com/en-US/do-i-need-a-mat-to-cut-my-material-598219.md): Matless cutting provides a convenient and efficient option for a variety of select materials. Materials that can be cut without a SINGER® MOMENTO™ mat include vinyl, heat transfer vinyl, and adhesive-backed materials.
- [How do I connect my machine to Wifi?](https://euhelp.singer.com/en-US/how-do-i-connect-my-machine-to-wifi-598220.md): To operate your machine, ensure that it is connected to a power source and that it is turned on. The machine can be connected via USB or Wi-Fi. It is recommended to use Wi-Fi as the primary connection method. Follow the steps below to connect your ma
- [How do I use the pinchwheels?](https://euhelp.singer.com/en-US/how-do-i-use-the-pinchwheels-598259.md): The pinchwheels on your SINGER momento™ will help your mat stay in place. Here's a few tips for using them.
- [How do I know what force setting to use?](https://euhelp.singer.com/en-US/how-do-i-know-what-force-setting-to-use-919533.md): Getting to know the optimal force settings for your MOMENTO cutting machine is a little bit art and a little bit science. We'll help you get started with this easy guide.
- [SINGER® MOMENTO™ Instruction Manuals](https://euhelp.singer.com/en-US/singer-momento-instruction-manuals-598260.md): Need more help? Find the instruction manual for your device here.
- [MOMENTO™ Mini Press User Guide](https://euhelp.singer.com/en-US/momento-mini-press-user-guide-598261.md): Need more help? Find the instruction manual for your Momento Mini Press here.
- [MOMENTO™ Square Press User Guide](https://euhelp.singer.com/en-US/momento-square-press-user-guide-598288.md): Need more help? Find the instruction manual for your MOMENTO™ Square Press here.
- [MOMENTO™ Smart Press User Guide](https://euhelp.singer.com/en-US/momento-smart-press-user-guide-598289.md): Need more help? Find the instruction manual for your MOMENTO™ Smart Press here.
- [CREATIVATE™ Crafting Software Terms 101](https://euhelp.singer.com/en-US/creativate-crafting-software-terms-101-598290.md): Crafting is fun, but if you're new to it, the terminology can be a little tricky. Here are some of the terms you might come across and what they mean!
- [CREATIVATE™ Crafting Software FAQs](https://euhelp.singer.com/en-US/creativate-crafting-software-faqs-598291.md): Ready to take your crafting to the next level? Learn more about the CREATIVATE™ Crafting Software available to SINGER® momento™users, free with the purchase of their machine. Find answers to your questions in these areas:. Q: What are the system requ
- [CREATIVATE™ Crafting Software Icon Lookup](https://euhelp.singer.com/en-US/creativate-crafting-software-icon-lookup-598367.md): Navigating the mySewnet™ Crafting Software is easy once you're familiar with some of the buttons you'll see on screen.
- [How do I get started with CREATIVATE™ Crafting Software](https://euhelp.singer.com/en-US/how-do-i-get-started-with-creativate-crafting-software-598368.md): CREATIVATE™ Crafting Software is the new software supporting the new SINGER® MOMENTO™. Decades of development have made this one of the most advanced crafting software's of its kind, enabling you to unleash your creativity with ease and in a new way!
- [What is CREATIVATE™?](https://euhelp.singer.com/en-US/what-is-creativate-598380.md): CREATIVATE™ unlocks a world of creativity and options for your embroidery and crafting needs. The CREATIVATE suite of software, library design files, and instructions allow hobbyists of all levels to create and level-up their crafting, cutting, and e
- [How do I get started with CREATIVATE™ Embroidery Software?](https://euhelp.singer.com/en-US/how-do-i-get-started-with-creativate-embroidery-software-598382.md): CREATIVATE™ Embroidery Software is the sixth generation of our embroidery software. Decades of development have made this one of the most advanced embroidery software of its kind, enabling you to create stunning embroidery designs with ease. All of t
- [How do I get started with CREATIVATE™ Crafting Software?](https://euhelp.singer.com/en-US/how-do-i-get-started-with-creativate-crafting-software-598384.md): CREATIVATE™ Crafting Software is the new software supporting the new SINGER® MOMENTO™. Decades of development have made this one of the most advanced crafting software's of its kind, enabling you to unleash your creativity with ease and in a new way!
- [Serger Thread 101](https://euhelp.singer.com/en-US/serger-thread-101-598391.md)
- [Embroidery Quick Reference Guide](https://euhelp.singer.com/en-US/embroidery-quick-reference-guide-598394.md): Ready to start a new embroidery project? Use the guide below to help you select the right stabilizer, hooping, needle, and thread for your project!
- [How to Make a Bias Binder](https://euhelp.singer.com/en-US/how-to-make-a-bias-binder-598419.md): Binding with bias tape is a very easy way to give fabric edges a smooth and neat appearance. Bias tape is strips of fabric cut on the bias which makes it more flexible and gives it some stretch to finish edges of neck lines, blankets, hot pads, and m
- [Embroidering with the Specialty Bobbin Case](https://euhelp.singer.com/en-US/embroidering-with-the-specialty-bobbin-case-598422.md): The specialty Bobbin Case was originally developed for stitching decorative stitches, adding a decorative heavier thread while sewing from the wrong side of the fabric. This gave a cool textured look of the stitches. But this is a technique that can
- [Inserting a Top Drop-In Bobbin](https://euhelp.singer.com/en-US/inserting-a-top-drop-in-bobbin-598455.md): 1. Raise the needle to its highest position by rotating the hand wheel toward you. 2. Remove the bobbin cover plate by pushing the release button to the right. Bobbin cover will pop up sufficiently to allow you to remove the cover.
- [Using an Automatic Needle Threader](https://euhelp.singer.com/en-US/using-an-automatic-needle-threader-598461.md): Ready to start using your automatic needle threader? Find step-by-step instructions for using an automatic needle threader here. Be sure to raise the presser foot lifter and raise the needle to its highest position before threading.
- [Raising Bobbin Thread](https://euhelp.singer.com/en-US/raising-bobbin-thread-598465.md): 1. Turn off the power. 2. Raise the needle. 3. Raise the presser foot. 4. Hold the needle threader. 5. Turn the handwheel towards you to lower and raise the needle.
- [How to Blind Hem](https://euhelp.singer.com/en-US/how-to-blind-hem-598521.md): Creating a skirt or hemming a pair of jeans? A blind hem, also known as the invisible hem, is nearly invisible from the right side of the fabric, making it perfect for skirts, dresses, trousers, curtains, etc. How to Blind Hem. Machine Settings:. Reg
- [Troubleshooting Tips](https://euhelp.singer.com/en-US/troubleshooting-tips-598588.md): Whether you are a more experienced sewist or you’re just getting started, here are a few tips we’d like to share with you to help keep your sewing easy and fun!. If Thread Loops Are Showing on the Underside of the Fabric. Thread looping on the unders
- [How do I thread my Sewing Machine?](https://euhelp.singer.com/en-US/how-do-i-thread-my-sewing-machine-598593.md): General Threading. How to thread the top of a machine varies from machine model to machine model. It’s best to check your machine instruction manual for specific details for your specific machine. However, there are some general tips to keep in mind
- [Winding a Bobbin](https://euhelp.singer.com/en-US/winding-a-bobbin-598598.md): How to wind a bobbin can vary somewhat from machine model to machine model, so it’s best to consult your machine manual for the specifics regarding your machine. However, there are some general tips to keep in mind before you begin to wind your bobbi
- [How to Use the Multi Line Decorative Foot](https://euhelp.singer.com/en-US/how-to-use-the-multi-line-decorative-foot-598611.md)
- [How to Choose the Right Stabilizer](https://euhelp.singer.com/en-US/how-to-choose-the-right-stabilizer-598613.md): Whether embroidering or doing decorative stitching, stabilizer is an important item to have in your tool kit. There are a lot of different types of stabilizers out there and it can be intimidating but here I will break down the 3 most common types of
- [How to use the Ribbon Feet Set](https://euhelp.singer.com/en-US/how-to-use-the-ribbon-feet-set-598615.md): With the Ribbon Feet Set you can easily create decorative ribbon embellishment. Three different feet will accommodate a variety of ribbons. You can create free hand hearts or use the new Circular Attachment templates to create ribbon hearts. If your
- [How to Sew Mitered Corners](https://euhelp.singer.com/en-US/how-to-sew-mitered-corners-598621.md): Make your toddler or newest addition to the family your valentine this year with this easy to make heart themed blanket. We will use a technique to make the corners look really nice, called mitered corners. What you need:. Step by step. 1. Start by c
- [How do I Replace a Zipper in a Jacket?](https://euhelp.singer.com/en-US/how-do-i-replace-a-zipper-in-a-jacket-598623.md): Save money and give your jacket a longer life. It is not as complicated as you might think. This tutorial will guide you step-by-step. What you need:. Preparing the jacket. 1. The first thing to do is to stabilize the layers. This will make the rest
- [How do I Hem Jeans?](https://euhelp.singer.com/en-US/how-do-i-hem-jeans-598627.md): One of the most common garment alterations is hemming jeans. Whether it’s tailoring a pair of designer jeans or hemming up some hand-me-downs for the kids, there comes a time sooner or later when you’ll want to hem a pair of jeans! Hemming jeans by m
- [How to Sew a Patchwork Garment](https://euhelp.singer.com/en-US/how-to-sew-a-patchwork-garment-598630.md): Everything in fashion cycles back around - and this is oh so true for patchwork! Patchwork blouses, dresses, coats, pants, vests, skirts, and more can be seen in small boutiques and across Pinterest and Instagram. Patchwork garments represent the bes
- [Binding Edges with Mitered Corners - Double Layer](https://euhelp.singer.com/en-US/binding-edges-with-mitered-corners---double-layer-598635.md): What you need:. Fabric for binding see preparation for the amount needed. Preparation. In our example we have chosen the finished width to ⅝” (1,5cm) but you can easily change to whatever width you want following the instructions below:. To determin
- [Binding Edges with Mitered Corners - Single Layer](https://euhelp.singer.com/en-US/binding-edges-with-mitered-corners---single-layer-598636.md): What you need:. Preparation. In our example we have chosen the finished width to ⅝” (1,5cm) but you can easily change to whatever width you want following the instructions below:. To determine how wide to cut the strips:. Example:. Finished width fo
- [How do I become a dealer?](https://euhelp.singer.com/en-US/how-do-i-become-a-dealer-588775.md): Interested in partnering with us to become an authorized dealer or service location? We would love to hear from you!
- [Finding a Store Location](https://euhelp.singer.com/en-US/finding-a-store-location-598640.md): Our authorized partners are there to help with your sewing and crafting needs! Whether you are a beginner or an expert, our partners are a great asset!. Authorized dealers are available to help you purchase a machine, help you better understand your
- [Buying a Singer® Machine in Other Countries](https://euhelp.singer.com/en-US/buying-a-singer-machine-in-other-countries-598641.md): SINGER® is proud to provide sewing and crafting products around the world! At this time, we currently ship to the United States, Canada, Mexico, Czech Republic, Germany, Austria, Italy, Spain, Sweden, Denmark, Finland, Norway, Switzerland, and Great
- [What's my Sewing Machine Worth?](https://euhelp.singer.com/en-US/whats-my-sewing-machine-worth-588797.md): Machines can be worth a lot or a little, depending on a number of factors such as age, limited production runs, and condition. Although we can't provide you with an exact value for your machine*, we can provide you with some ways to help you discover
- [About Singer®](https://euhelp.singer.com/en-US/about-singer-598642.md): Since 1851, the name SINGER® has been synonymous with sewing. This was the year of Isaac Singer's patent on the first practical sewing machine, marking the official beginning of SINGER® as a company and its leadership in the industry. The spirit of p
- [Singer® International](https://euhelp.singer.com/en-US/singer-international-598643.md): Singer North America - https://singer.com. Latin America - http://www.singer.com.br/. Australia - https://singerco.com.au/. https://www.facebook.com/SingerAfricaMiddleEast/. Österreich Austria - http://www.singeraustria.com/. Danmark Denmark - http
- [Brand Ambassador Program](https://euhelp.singer.com/en-US/brand-ambassador-program-598644.md): Interested in becoming a Brand Ambassador?. For more than one hundred and fifty years, the name SINGER® has been synonymous with sewing. One thing has always been true: we have never faltered in our dedication to growing the love of sewing within the
- [Brand Guidelines](https://euhelp.singer.com/en-US/brand-guidelines-598646.md): If you're interested in using our trademarks, images, or content, please thoroughly read the information below. Many people have asked us about writing books, making social media pages, creating websites, making movies, and various other things. We e